The new format is almost 80% online, why not highlight that fact and call it "Online" or "Hybrid Online?"
1. Yes, the new format is more online than we at Perkins have attempted. However, when looking at how competitors are describing their program offerings, there is a clear parallel between what we are offering and what they are offering. What we have is a hybrid program, according to the solidifying nomenclature and we have to acknowledge that fact. Now, we could try to stand out from the competition in how we describe the new format, but we then run the risk of either A) confusing our audiences or B) appearing to 'bait-and-switch' students. Schools with our similar format are describing the program as hybrid. Lastly, there are '100% Online' options that provide a truly online education and that is simply not what we are offering.
2. In messaging we should regularly use "online" language to describe the program. By using "online" will help students better understand what the program entails as well as improve our overall internet visibility by leveraging online as a keyword to improve Search Engine Optimization. That said, there is a fine line to walk between marketing and inaccurately describing the format (see B) above). So, while there is value in using a title to stand out, the schools that are taking that approach (using terminology like "FLEX" or "Journey") are the competitors we want to draw students from, not emulate. Using "Online" to define our format when the modality is simply not an online degree in the way our students conceptualize it, is going to have a negative impact.
3. Using "hybrid" puts us directly in step with what Candler and Duke are offering. So, this format alone will not distinguish Perkins from those two schools. While the immersion element of our offering may set Perkins apart from Candler and Duke (see Chapter 6 for more), the format shift actually brings us up to speed with what our competition is offering. However, the format change will distinguish Perkins from what St. Paul and Iliff are offering, which is our target audience.
4. Lastly, by describing the Houston Galveston Extension Program as "Hybrid" we were able to identify a niche in the marketplace. However, that niche has been redefined and we are now having to rename the product offering according. So, were we to proceed with naming the new modality "Online" we could well find ourselves in the same position a few years from now.
Much of what this section references can be taken from Chapter 4 | Competitive Analysis.